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RESIDENTIAL CUSTOMERS
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****Due to unprecedented weather conditions the week of February 15th, some of our residential routes were delayed.  If we were unable to service your location, we will be taking additional bags on your next regularly scheduled service day.  For recycling, you can have boxes or personal containers (marked as recycling) outside of your recycle cart the week of March 1st. We apologize for any inconvenience. 


Check back here for updates and also by downloading our Waste Connect app!

Commercial FAQ

Q Do you offer commercial recycling?
A Yes, we offer 95 gallon carts and metal cans for single stream recycling. We also offer cans for cardboard only recycling.
Q Someone is illegally dumping in my container, who do I contact?
A Local Police or Your City's Inspection Office (Wichita's Inspection Office Ph# 316-268-4460)
Q How often is recycling picked up?
A Commercial: Recycling is picked up Monday through Friday as often as the customer needs.
Q What if I have extra trash, bulky items or need a special pickup?
A Please contact our office to schedule for extra trash, bulk items, or special pickup. Additional fees may apply.
Q Can I pay my bill online?
A Yes, you can pay online with Visa, Mastercard, American Express, Checking or Savings accounts. There is no additional fee for this service.
Q What methods of payment do you accept by phone?
A We accept Visa and Mastercard by phone. There is no additional charge to pay by phone.
Q What are your office hours?
A Office Hours are Monday-Friday 8:00am - 5:00pm
Q What is your holiday schedule?
A We are closed on the following holidays: New Year's Day, Thanksgiving Day and Christmas Day. If these fall on Monday-Friday, the day of the holiday and the following days we will run one day behind.
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